> For the complete documentation index, see [llms.txt](https://docs.g-iot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.g-iot.io/data-management-and-eu-data-act-compliance/contact-and-support.md). # Contact & Support In accordance with the provisions of the **EU Data Act (Regulation (EU) 2023/2854)**, GIoT by **GIMASI Gmbh** ensures full transparency and accessibility regarding the data generated, processed, and stored within the platform.\ If you wish to exercise your rights under the Data Act, including **data portability** or **exporting your data to a third-party service**, our team provides full assistance to ensure a smooth and compliant process. **Contact Information** \ **Gimasi Deutschland GmbH**\ Lindwurmstrasse 97a, 80337 München * **Compliance Support:** * **Phone:** ‪+49 89 20002118-0‬ * **Website:** **Data Access & Support Requests** For any inquiries regarding: * Accessing or exporting your data (API or CSV) * Exercising your rights under the **Data Act** * Information about **data storage**, **processing**, or **deletion policies** * Immediate support related to **data portability** or **service migration** Please contact our **Compliance & Support team** using the email addresses provided above. > **Important Note** > > GIMASI guarantees that all requests related to **data access**, **export**, or **portability** are handled in accordance with: > > * **EU Data Act (Regulation (EU) 2023/2854)** > * **GDPR (Regulation (EU) 2016/679)** > * **Swiss nLPD** > * **ISO 27001** > > Your data is managed securely and transparently, and you maintain **full control over its portability and use**. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.g-iot.io/data-management-and-eu-data-act-compliance/contact-and-support.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.