LCT - Properties
The Properties page provides detailed information about the selected device and includes several tools for monitoring, management, and diagnostics. Use the navigation bar at the top of the page to access device information, location, metrics, configuration history, images, remote commands, and event logs.
Accessing the Properties Page
To access the Properties page:
Select the desired device from the Devices list.
Click the device to open its Device Dashboard.
Select the Properties tab.
Use the top navigation bar to switch between the available sections, including Details, Groups, Device Metrics, Location, History, Images, Commands, and ELOGs.
Details
The Details tab displays the device's general information and configuration. From this page you can view:
Device name
Hardware configuration
Device status
Connectivity information
Battery information
Device description
Time zone settings
Location type (see the Location Type section for more information)
Groups
The Groups tab lists all groups to which the device belongs, allowing you to quickly identify its organizational structure within the tenant.
Device Metrics
The Device Metrics tab provides a complete list of all metrics collected by the device. These metrics are used throughout the platform for dashboards, alarms, rules, and historical analysis.
Location
The Location tab displays the device's current position on an interactive map, allowing users to quickly verify its latest reported location.
History
The History tab allows users to review the complete configuration history of the device.
Each configuration version includes:
Bootstrapped – Initial configuration created during device provisioning.
Received – Configuration received and applied by the device.
Confirmed – Configuration successfully applied and acknowledged by the device.
Each entry also includes the date and time when the event occurred.
To inspect a configuration version, click the arrow icon next to the desired entry. The Device Configuration Details panel opens, displaying all configuration parameters. Any values that changed compared to the previous version are highlighted in yellow for easy identification.
Images
The Images tab allows users to upload a profile image for the device, making it easier to visually identify assets.
Supported formats
JPG
JPEG
PNG
Maximum file size
1 MB
Commands
The Commands tab allows users to remotely execute supported maintenance commands on the device.
Send Reboot Command
The Send Reboot Command function remotely restarts the device.
Click Send Reboot Command to immediately reboot the device. The reboot resets the device's internal state and starts a new bootstrap process.
Request Logs
The Request Logs function retrieves diagnostic logs from the device. This feature is available only for Low Cost Tracker Advanced devices.
Select one of the available retrieval modes:
Tail – Retrieves the most recent log entries.
From Index – Retrieves log entries starting from a specified log entry ID.
When using From Index, specify:
First Log Entry ID – Starting index for the log retrieval.
Number of Log Entries – Number of log records to retrieve.
The Last Log Index displays the index of the most recent log entry available on the device.
Click Request Logs to submit the request. Once the device uploads the requested logs, they become available in the ELOGs tab.
ELOGs
The ELOGs tab allows users to manage and review diagnostic log requests received from the device.
Delete Log Request To remove a previously submitted log request, click the Delete (trash bin) icon next to the request. In the confirmation dialog, select:
Delete to permanently remove the request.
Cancel to keep the request.
View Logs: Click the arrow icon next to a log request to open the Log Details panel, where all retrieved log entries are displayed.
Export Logs
Within the Log Details panel, click the Export icon to download the retrieved log entries as a CSV file for offline analysis.
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