Subtenant Device

The Subtenant Device section provides Super Admins and permitted roles with an overview and full control of device distribution across Subtenants. This feature allows centralized monitoring and management of which devices are assigned to each Subtenant, and ensures transparent tracking of asset ownership and group allocations within each tenant structure.

From this section, users can:

• Select a Subtenant and view the devices currently assigned to it.

• Manage individual device assignment to and from Subtenants.

• Assign entire groups — and their associated devices — to a selected Subtenant.

Steps to Access the Subtenant Device Page

1. Go to Cockpit Menu Navigate to the sidebar and click on the Cockpit menu.

2. Click on Administration Within the Cockpit menu, select the Administration section.

3. Select "Subtenant Device" Click on Subtenant Device to open the page.

4. Choose the Target Subtenant From the left-hand column, select the desired Subtenant to visualize and manage its devices.

Page Overview and Specific Functions

1. Subtenant Selection Panel (Left Column)

• Lists all existing Subtenants.

• Click on a Subtenant to display its associated device data.

2. Device Assignment Section

• Shows the complete list of devices currently assigned to the selected Subtenant.

• Allows manual assignment or removal of individual devices.

3. Group Assignment Panel

• Enables the assignment of entire Groups to the Subtenant.

• All devices within the selected groups will be assigned automatically to the Subtenant.

• Useful for organizing large sets of devices under structured Subtenant ownership.

Only Super Admins can modify device or group assignments across Subtenants. All changes apply instantly and reflect across the platform.

Attention

When assigning a Group to a Subtenant, the action will only succeed if all devices within that group are exclusively assigned to that group.

If any device in the selected group is also assigned to another group, the platform will block the assignment to avoid conflicts in device ownership across Subtenants.

Tip: Before assigning, verify that all devices in the group belong only to that group or consider cleaning up group overlaps.