Create FOTA campaign

Steps to Create a FOTA Campaign

1. Access the FOTA Campaign Section

• From the Cockpit Menu, click on FOTA.

• Select the Campaign tab to view existing campaigns.

• In the top-right corner, click the ellipsis icon (⋮) and choose Create Campaign.

2. Fill in Campaign Details

General Information:

• Campaign Name: Use a clear and descriptive name (e.g., “LM Update – EU – Q3/2025”).

• Device Type: Choose between:

  • Level Meter (LM)

  • Low-Cost Tracker (LCT)

Device-specific rules apply depending on your selection.

3. For Level Meter (LM) Devices

When creating a campaign for LM devices, the following fields are required:

• Campaign Name

• Group (optional but recommended)

• Device Type: Must be set to Level Meter (LM)

• Expected Firmware Version for A-series devices

• Expected Firmware Version for B-series devices

Important Notes:

• Devices with serial numbers starting with:

  • A... or B... → ✅ Eligible for FOTA updates

  • 86... → ❌ Not FOTA-compatible — they will be excluded automatically

• Target Group (Optional but Recommended) Restrict the campaign to a specific group. Only devices within this group matching the selected device type and firmware rules will be included in the update.

4. For Low-Cost Tracker (LCT) Devices

When creating a campaign for LCT devices, the required fields are:

• Campaign Name

• Group (optional but recommended)

• Device Type: Must be set to Low-Cost Tracker (LCT)

• Firmware Filename: Must be a numeric-only value (letters are not allowed)

• Expected Firmware Version: Devices with the same or higher versions will be excluded

• FTP Server IP: Pre-filled as 172.25.102.151, but can be changed

• FTP Server Port: Default is 21, but can also be changed if needed

The new campaigns that contains devices already running the expected firmware version or a higher version will also be excluded. Example: If you enter 2.1.1.1, any device on 2.1.1.2 will not be updated.

5. Create the Campaign

Once all necessary fields are completed:

• Click Complete.

• Campaign card will be created showing:

  • Total number of targeted devices

  • Campaign status

  • Assigned group name

LCT Campaign cards and do not include Update 1 and Update 2 statuses. The update will jump directly to Running.

Understanding Campaign Status (LM Devices)

Status	Description
Update 1	The FTP Server IP is sent to the device.
Update 2	The update command is been sent to the device
Running	The actual firmware update process is underway.
Completed	The firmware update has finished successfully.
Error	Something went wrong during the process (e.g., device unreachable).

LCT campaigns skip Update 1 & 2 and proceed directly to Running once initiated.

Campaign Overlap Restrictions

• You cannot launch two FOTA campaigns simultaneously if they share any device.

• If a second campaign includes a device already targeted in another running campaign, it will fail to start and show an error.

• In this case, you must manually start the second campaign after the first has finished.

---

Best Practices

• Confirm firmware versions before launching campaigns.

• Always verify device serial numbers and expected versions.

• Start campaigns during low-traffic hours to minimize disruption.

• Avoid overlap by clearly grouping devices for unique campaigns.