Add User to Sub-Tenant

Once a Sub-Tenant has been created or identified for user assignment, navigate to the User page. Use the filter option to select the desired Sub-Tenant. From there, follow the steps to create a new user, ensuring they are correctly associated with the chosen SubTenant.

Existing users cannot be added to a Sub-Tenant. Admins must create a new user within the Sub-Tenant, even using the same email address as in the main Tenant. For security, it is recommended to set a unique password for the new user.

add user to Sub-Tenant

STEPS to Add User to Sub-Tenant

1. Access Administration: Navigate to the Administration menu and select the Users section.

2. Filter SubTenant: Click on the Filter icon at the top of the screen.

3. Select Target SubTenant: In the filter pop-out menu, choose the desired SubTenant name (e.g., SubTenant - GIOT).

4. Apply Filter: Click Apply to display only users within the selected SubTenant.

5. Create New User: Click on the Create New User icon and follow the steps to complete the user creation process.

Follow the link to create new User: https://app.gitbook.com/o/DKrl40rifuf7Bl8WIqXK/s/fEQ6KpTjmszWVWQqgcEa/~/changes/199/platform-user-guide-book/administration/user/create-new-user