> For the complete documentation index, see [llms.txt](https://docs.g-iot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.g-iot.io/faqs-platform/alarms.md). # Alarms **Q:** What are Alarms?\ **A:** Alarms are triggered notifications based on specific events or conditions configured within the platform. They provide insights into critical, major, minor, or warning-level issues with devices or operations. *** **Q:** How can I view all active alarms?\ **A:** Active alarms can be viewed on the Alarms Summary page, accessible through the Cockpit Menu. The page displays alarms categorized by severity and provides details such as trigger time and device name. *** **Q:** Can I customize the alarms for specific devices?\ **A:** Yes, alarms can be customized using smart rules associated with each device type. You can configure thresholds, actions, and notifications directly in the Rules section of the device's dashboard. *** **Q:** How do I resolve an alarm?\ **A:** To resolve an alarm: Navigate to the Alarms Summary page. Select the alarm from the list. Click the "Resolved" button once the issue has been addressed. *** **Q:** How do I take charge of an alarm?\ **A:** To take charge of an alarm: Navigate to the Alarms Summary page. Select the alarm you want to manage. Click the "Confirm" button to indicate that the alarm is being handled. *** **Q:** Can alarms send email notifications?\ **A:** Yes, alarms can send email notifications if configured. Up to five email addresses can be added for each alarm type during the rule setup. *** **Q:** What happens when an alarm is triggered?\ **A:** When an alarm is triggered, it is displayed on the Alarms Summary page under its respective severity category. Notifications may be sent via email, depending on the configured settings. The alarm remains active until it is resolved or its condition is no longer met. *** **Q:** How are alarms categorized?\ **A:** Alarms are categorized by severity levels: * **Critical:** Requires immediate attention. * **Major:** Indicates a significant issue that needs prompt action. * **Minor:** Highlights a minor issue that should be addressed. * **Warning:** Alerts of potential problems that may escalate if not monitored. *** **Q:** Can I export alarms?\ **A:** Yes, you can export alarms. Use the export function to download the list of alarms as a .CSV file, filtered or unfiltered, depending on your requirements. *** **Q:** What is the difference between Alarms and Events?\ **A:** Alarms are notifications for predefined critical issues or thresholds, while Events track all activities or conditions occurring on a device, whether or not they trigger alarms. Both provide valuable insights for device management. *** **Q:** What should I do if an alarm is not appearing?\ **A:** Ensure the alarm is configured correctly in the Rules section of the device. Verify that the rule is activated and that the device is online and functioning properly. If the issue persists, check your user permissions. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.g-iot.io/faqs-platform/alarms.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.